Terms of Service
The following explains our responsibilities regarding your order with us, and how your transaction will be handled. It’s a lot of legalities that isn’t overly fun to read but its important for you to understand these Terms & Conditions when you shop with us.
Please read these terms and conditions carefully before using the Cascave Gin webshop. This website is owned and operated by JHN Gin Ltd. Company No: 13789734
Buying Products on our Website
By placing an order with Cascave Gin, you acknowledge having read and firstname.lastname@example.org before placing your order with us.
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received we will confirm that your order has been accepted by sending an email to you at the email address you have provided to us when creating an account. Our acceptance of your order brings into existence a legally binding contract between us.
You must be aged 18 or over to set up a shopping account or make purchases from our website. We reserve the right to withhold the delivery (or have our courier withhold delivery) of alcoholic drinks to persons who cannot prove that they are 18 or over, or appear under the age of 18 or appear to be under the influence of alcohol.
Processing your Order
Our standard spirit delivery is 2-4 working days and is complimentary over a £60 spend. We try to process all orders within 24hrs of receiving them, however, as we use a third-party courier on occasion we do experience some breakages which may delay your order. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.
If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Cascave Gin and transfer of responsibility in the same way.
If possible, please check the condition of your parcel before you sign for it. If it’s at all damaged, don’t sign for it but hand it back to the courier to return to us. If you only discover that your parcel is damaged after you’ve signed for it, please call 01874 638973 or email email@example.com.
To purchase products from Cascave Gin, you must be of legal age to buy alcohol in the country in which you reside. Delivery will only be made to individuals of legal purchase age and our delivery company will require a signature on delivery.
Our delivery company will check ID if they are unsure of the recipients’ age. Unfortunately, we do not deliver to addresses outside the UK. You may place an order for Product(s) from outside the UK if you have a UK billing address for your credit or debit card, but the order must be for delivery to an address within the UK.
Please be advised that whilst we ship to most locations within the UK we do not offer this service for Jersey, Guernsey, The Orkney Islands, The Isle of Scilly, Ireland, The Highlands, The Isle of Wight and The Isle of Man. Please contact us directly on 01874 638973 or email firstname.lastname@example.org for advice on delivery to these locations.
All items are subject to availability. We will inform and refund you as soon as possible if the goods you have ordered are not available.
Images / Descriptions / Accuracy
We try to ensure that any details, descriptions and prices displayed are accurate but sometimes errors can occur. Photographs are for guidance only. Bottle shape, appearance, labels and colours may vary slightly.
Special Offers / Discounts
Occasionally we may offer free gifts, or limited time offers. These are strictly subject to any specified date period and in the case of free gifts, strictly subject to availability. We offer no replacement or reimbursement if any free gift is unsuitable. Our website offers great pricing, but from time to time we may issue an additional discount code.
Only one discount code of any type may be used per order. Where discount codes are misused, we reserve the right in our absolute discretion to cancel any order(s) or not apply the discount and take full payment for the order. We reserve the right to amend or withdraw special offers, free gifts or discount codes at any time. Item description.
Returns & Exchanges
Please refer to our Delivery & Returns Page for more information.
Cascave Gin printed and e-vouchers are sold subject to the following terms and conditions:
- Gift Vouchers are valid indefinitely from the date of purchase.
- Gift Vouchers can be redeemed against all products on the Cascave Gin online site.
- Gift Vouchers are non-transferable and may not be returned or redeemed for cash.
- If your order exceeds the value of the Gift Voucher all remaining balances must be paid by credit or debit card, or any remaining credit in your account.
- E-Gift Vouchers will be e-mailed to the recipient once the full order has been processed and payment has been taken. A copy will also be sent to the sender as confirmation of dispatch.
- Cascave Gin is not liable for the delivery of an E-Gift Voucher to an incorrect or non-existent email address. This is the sole responsibility of the purchaser.
- Cascave Gin is not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission.
- Cascave Gin reserves the right to cancel a Gift Voucher if we deem such action necessary.
- Delivery charge is applicable on any products purchased with a Cascave Gin Gift Voucher.
- The delivery charge is applicable on Printed Gift Vouchers.
Where a force majeure event results in any delay in our performance or failure to perform our obligations, we shall not be deemed to be in breach of these terms and conditions. A force majeure event shall be considered to include but not be limited to, fire, flood, act of God, strike(s), riot, accident, disruption to energy supplies, civil commotion, act of terrorism or war, breakdown of equipment or road traffic problems.
Use of our Website / Intellectual Property
You must not attempt to hack into our website, attempt to post content which is in any way offensive or obscene, nor use our website to distribute any kind of computer virus. You are not permitted to link to our website from any of your own sites or business pages without our prior written approval. Sometimes we may include links on our website to other sites which are not controlled by us. If you click on those links you accept that we are not responsible for any content on them.
All content, copyright, trademarks and all other intellectual property rights in any and all material on our website belongs to us or in third-party licensors. All rights are reserved. You must not copy, reproduce, transmit, publish, display, distribute, commercially exploit, use or create derivative works of any material data and content on our website without our prior written permission.
We aim to ensure that all products sold on our website comply with your legal rights: that they are of satisfactory quality, fit for purposes of human consumption and match their description. We do not supply products for resale. All products supplied are for your own use. We may stop orders which we reasonably consider may be resold.
Each of the paragraphs of these terms and conditions operate separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect. If we do not insist that you perform any of your obligations, or we do not enforce our rights against you or delay in doing so, that will not mean that all our rights are waived. We may transfer our rights and obligations under any order to another organisation, but that will not affect your rights or obligation.
This website, these terms and conditions and any contract entered into as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales.
We are: Cascave Gin, JHN Gin Ltd, Glwydcaenewydd Farm, Crai, Brecon, Powys, LD3 8YP